Frequently Asked Questions
Get all the answers to your queries about Jockey India's products and services.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it through the 'My Account' section on our website.
What is the return policy for innerwear?
Due to hygiene reasons, we do not accept returns or exchanges on innerwear, including briefs, trunks, and panties, unless there is a manufacturing defect.
How do I find the right size for me?
Every product page includes a detailed size guide. We recommend measuring yourself and comparing it with our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes across India.
How long does delivery take?
Standard delivery typically takes 3 to 5 business days for metropolitan cities and 5 to 7 business days for other locations.
Are the products sold online genuine?
Yes, this is the official Jockey India website. All products sold here are 100% authentic and sourced directly from Page Industries Ltd., the authorized licensee of Jockey International.